0 FPS for Pokemon Ultra Moon

Issue:
I just updated to Citra 1554 yesterday and I could not continue to play Pokemon Ultra Moon or Pokemon X ever since. I tried to play by using 1553 version and even changed the CPU clock speed but still the same issue happened.

System Information

  • Operating System: Microsoft Windows 10 Home
  • CPU: Intel (R) Pentium (R) CPU 2117U @ 1.80Ghx
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1554
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (14.4 KB)

System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

GPU Driver Version: Build 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=71469
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this just in case:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it’s there

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392