3dsutils not working

Enter a description of your issue here, in full detail.
I need to dump my 3ds system files for bravely second and when trying to use 3dsutils my 3ds just freeze with a black screen. Is the method of using 3dsutils?

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Be sure that you aren’t using an outdated version of 3dsutils (which should work either way, but try the newest provided by the guide, or follow the guide to build one yourself). follow the guide

thats exactly what i tried to used to no avail.

can you please describe the steps you are following?

i simply download the unnoficial build linked and run it trough homebrew launcher then it just freeze with a black screen.

You can find info about the homebrew launcher here, on their FAQ you can find the ‘Nintendo Homebrew’ discord, or just click here.

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GodMode9 can dump the files as well. Run the GM9Megascript (included with the download) and you will find the option “Dump Citra Files”.