A Fatal Error has occured Need Help

Citra Support
1

Issue:
Fatal Error has occured**
citra_log.txt (1.6 KB)
**

System Information

  • Operating System: Android 12
  • CPU: Snapdragon® 8+ Gen 1 Mobile Platform
  • GPU: Adreno™ 730
  • Citra Version (found in title bar):
  • Game: Draqon quest 8
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
3

citra_log.txt (83.7 KB)

4

System Information for Support

Client Version                               Nightly 1816   HEAD-d117132
Operating System                             Windows 10 Version 2009
CPU                                          12th Gen Intel(R) Core(TM) i7-12700 | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce RTX 2060/PCIe/SSE2
GPU Driver Version                           526.47
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

5

citra_log.txt (16.0 KB)

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Config block 0xA0002 with flags 8 and size 1 was not found
^ Please look for the config block entry on our FAQ page for the solution to this issue.

7

citra_log.txt (7.4 KB)

8

citra_log.txt (20.4 KB)

9

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
10

Try redumping your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

11

citra_log.txt (20.7 KB)

12

Lets try ruling out any issues with your current Citra installation. Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it wherever you wish. Inside the extracted nightly-mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game. If the issue persists, upload a log file using this portable build.

13

citra_log.txt (41.5 KB)

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Your ROM is corrupted, please redump it. Make sure your GM9 is up to date and you have enough free space on your SD card to perform the dump.

15

I get fatal error message on every game i try to load. How do i fix this. Android ten, Samsung galaxy s9+ running citra enhanced 2.2
citra_log.txt (32.6 KB)

16

We do not provide support for unofficial Citra builds.

17

citra_log.txt.old.txt (7.2 KB)

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[ 1.648798] Service.FS <Info> core/file_sys/archive_selfncch.cpp:OpenRomFS:193: Unable to read RomFS
^ Your ROM is corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

21

citra_log.txt (66.3 KB)

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[ 7.980071] Service.FS <Info> core/file_sys/archive_selfncch.cpp:OpenRomFS:193: Unable to read RomFS
^ Your ROM is corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.