"A fatal error occured" When running tomodachi life

I’m trying to run Tomodachi Life when it just shows a black screen with the text “A fatal error occured.”

System Information

  • Operating System: Windows 10 pro
  • CPU: Intel i9 9700k
  • GPU: Geforce gtx 1060 6gb
  • Citra Version (found in title bar): Citra Nightly 1678
  • Game: Tomodachi Life
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
(The file was too large so I have a google drive link with it)

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Unfortunately you reopened Citra so the log got cleared (though it would be moved to citra_log.txt.old.txt instead).

The log you uploaded to Drive is only 5.7KB.

so should i try reposting with the old log?

Upload the one that is bigger. If both are just 5KB then redo the steps to get a new log where you encounter the fatal error.

I changed the link to the old one, but its 51mb so i cant just add the file

citra_log.txt.old.txt (28.1 KB)

System Information for Support

Client Version                                Nightly 1678 HEAD-e33677b
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Celeron(R) N4000 CPU @ 1.10GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 600
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

Disable cheats, restart Citra (otherwise they remain active) and then try your game again.

that got it to fix, thanks!