A problem with ultra moon

Citra Support
1

Issue:

when i try to play ultra moon the screen glitch

System Information

  • Operating System:
  • CPU: i5-4460
  • GPU: nvidia 960
  • Citra Version (found in title bar): nightly and canary
  • Game; pokemon ultra moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    Untitled
    Untitled1799×948 209 KB

Diagnostic Log
[ 3.825616] Frontend citra_qt/main.cpp:OnUpdateFound:537: No updates found
[ 257.687292] Frontend citra_qt/main.cpp:BootGame:663: Citra starting…
[ 258.403992] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 3.3.0 NVIDIA 347.88
[ 258.404001] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: NVIDIA Corporation
[ 258.404003] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: GeForce GTX 960/PCIe/SSE2
[ 258.763877] Loader core/loader/ncch.cpp:Load:159: Program ID: 00040000001B5100
[ 258.763988] Service.FS core/file_sys/ncch_container.cpp:OpenFile:113: Failed to open C:\Users\Welcome\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5100/content/00000000.app
[ 258.819003] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.50
[ 258.854622] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCode:602: Preferred region code set to 0
[ 258.882634] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 259.043453] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 259.046062] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:255: (STUBBED) called applet_attributes=0X00000000
[ 259.051850] Service.APT core/hle/service/apt/apt.cpp:SetScreenCapPostPermission:586: (STUBBED) called, screen_capture_post_permission=0
[ 259.052623] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 259.052758] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 259.054960] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:234: (STUBBED) app_id=768
[ 259.058011] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 259.059283] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:455: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 259.062226] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x0B0401C8
[ 259.078245] Service.SRV core/hle/service/sm/srv.cpp:Subscribe:145: (STUBBED) called, notification_id=0x209
[ 259.089686] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:150: Firmware hash: 0xdcdb8c683bf28fdd
[ 259.089714] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:154: Structures hash: 0x228655de1258d999
[ 259.089723] Service.DSP core/hle/service/dsp_dsp.cpp:LoadComponent:159: (STUBBED) called size=0xC25C, prog_mask=0x000000FF, data_mask=0x000900FF, buffer=0x00659BAC
[ 259.090882] Service.DSP core/hle/service/dsp_dsp.cpp:RegisterInterruptEvents:251: Registered type=2, pipe=2, event_handle=0x00098021
[ 259.091165] Service.DSP core/hle/service/dsp_dsp.cpp:GetSemaphoreEventHandle:176: (STUBBED) called
[ 259.091437] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphoreMask:473: (STUBBED) called mask=0x00002000
[ 259.092034] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:149: Application has requested initialization of DSP hardware
[ 259.092243] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 259.093941] Service.DSP core/hle/service/dsp_dsp.cpp:SetSemaphore:274: (STUBBED) called
[ 259.411648] Service.LDR core/hle/service/ldr_ro/ldr_ro.cpp:LoadCRR:169: (STUBBED) called, crr_buffer_ptr=0x0823E000, crr_size=0x00008000
[ 259.435747] Service.GSP core/hle/service/gsp/gsp_gpu.cpp:AcquireRight:666: called flag=00000000 process=10 thread_id=0
[ 259.761808] Service.FRD core/hle/service/frd/frd.cpp:SetClientSdkVersion:147: (STUBBED) called, version: 0x0B0401C8
[ 259.762102] Service.FRD core/hle

2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

3

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

4

Your GPU driver is a bit old. Try updating it.

5

ty but it didnt work

6

Try disabling Enable Hardware Shader. Also try disabling/enabling Accurate Multiplication in the Graphics tab.