Alpha Sapphire TM/HM menu freeze

Issue:
Enter a description of your issue here, in full detail.
The game works really well until I try and access the HM/TM menu. All the other menu options are fine when I scroll through them, but the instant I touch the HM/TM menu, it freezes Citra and causes a crash. I saw that cheats can sometimes cause issues and have tried to use them before, but they didn’t work either for some reason, so I disabled/deleted them. I’m in the early game, so the issue was only noticed after I gained my first HM/TM and hadn’t tried that menu prior to trying to activate the cheats.

System Information

  • Operating System: Windows 10 Pro x64
  • CPU: Intel(R) Core™ i7-9750H CPU @ 2.60GHz 2.59 GHz
  • GPU: Intel(R) UHD Graphics/NVIDIA GeForce GTX 1650
  • Citra Version (found in title bar): Citra Nightly 1728
  • Game: Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (4.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

citra_log.txt (3.7 MB)

System Information for Support

Client Version                                Nightly 1728 HEAD-9019212
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1650/PCIe/SSE2
GPU Driver Version                            471.35
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

@SleepingSnake let me know if that worked!

Does the same freeze occur without the use of save states? If it does, please upload another log file without using any save states (so only load your in-game save files).

1 Like

Freeze doesn’t occur on the in-game save file! Thanks so much @SleepingSnake !!

1 Like