An error occured on the video core

Citra Support
#1

An error occured on the video core

This message with the following text appears right after i try to run a game

“Citra has encountered an eror while running the video core, please see the log for more details.For more information on accessing the log, please see the following page: How to update the Log File.Endure that you have the latest graphics drivers for your GPU”

System Information

  • Operating System: Windows 8
  • CPU: Intel Core i3 4340, AMD FX-6300
  • GPU: Intel® HD Graphics Family (Microsoft Corporation - WDDM 1.2)
  • Citra Version (found in title bar): Latest to this moment
  • Game: Pokemon y
  • Screenshot of Issue (include the full Citra window including titlebar):

Log:
[ 0.000002] Frontend citra_qt/main.cpp:CheckForUpdates:480: Update check started
[ 1.955472] Frontend citra_qt/main.cpp:OnUpdateFound:493: No updates found
[ 7.759899] Frontend citra_qt/main.cpp:BootGame:620: Citra starting…
[ 7.774083] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:488: GL_VERSION: 1.1.0
[ 7.774101] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:489: GL_VENDOR: Microsoft Corporation
[ 7.774105] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:490: GL_RENDERER: GDI Generic
[ 7.774112] Render video_core/video_core.cpp:Init:35: initialization failed !
[ 7.774119] Core core/core.cpp:Load:107: Failed to initialize system (Error 9)!

#2

Not sure how you can have 2 CPUs. The Intel Core i3-4340 should support OpenGL 3.3. Try updating the GPU driver for it.

#3

thanks, but how do i do that?

#4

You can get the drivers from here.

#5

it says my pc don´t have de requirements to instal the software

#6

So what CPU do you have? The driver should work if you have the i3-4340. It won’t work if you use the FX-6300.

#7

My CPU is the i3-4340

#8

Odd, maybe try this one, or use intel’s driver update utility.

#9

tried the link you sent me, same error. Now i´m going to try the intel’s driver update utility

#10

the intel’s driver update utility says my cpu is the i3-2130

#11

Ah, well then you’re out of luck. 2nd generation Intel integrated graphics do not support Citra’s minimum requirements.

#12

alright then, thanks

#13

Processor Intel® Core™ i3 CPU M 370 @ 2.40GHz, 2394 Mhz, 2 Core(s), 4 Logical Processor(s)
will this cpu support open gl 3.3 @BreadFish64

#14

No. That’s even older than OP’s processor

#15

What about Intel® Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
Intel® Core™2 Duo CPU E8500 @ 3.16GHz 3.17 Ghz
@BreadFish64
@Leo121

#16

No, that’s even older than the person earlier

#17

;-;
Well the rip me guess im not playiing ultra sun on PC then

#18

Would the Intel® Core™ i5-2450M CPU @ 2.50GHz work
@Leo121 @BreadFish64

#19

Not without a dedicated GPU

#20

Will it work with:
Intel® Core™2 Duo CPU P8600 @ 2.4GHz (2 CPUs), ~2.4GHz
@BreadFish64