An Issue with Citra Emulator's "Report Compatibility"

Citra Support
#1

Issue:
Whenever I try to report compatibility with Fates, this issue also happens with any other game as well. I get a communication error and was wondering if there is a way to fix my issue. I’ve tried playing Citra on administration and didn’t work either.

System Information

  • Operating System: Windows 10
  • CPU: AMD A10-7800 Radeon R7
  • GPU: AMD Radeon R7 Graphics
  • Citra Version: 1095
  • Game: Fire Emblem: Fates Special Edition
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image.jpg1600×900 244 KB

Diagnostic Log
I’m not sure if a log is needed but I put one down anyways.
citra_log.txt (5.3 KB)

#2

Same issue here. I use citra 1095 too.

#3

Canary 1040 (2018-11-08) I do not have that problem

#4

Are you still experiencing this issue @BRS or @LoneFlo?
Are you using the same account name submitting the testcase as your current user accounts?

#5

Just noticing I’m still experiencing the issue on Nightly 1097.

#6

Same problem in 1118. Some stuff that might help:

  • Previously on October the report button works, BUT the compatibility list won’t update at all despite waiting it for days. They even show a very old reports dated 4+ months back iirc (I tested it on October, so the lists were all showing 06/dd/2018).
  • Now the list is updated, you can see they are populated by very recent reports. Though instead some of us get problem reporting one in the first place.
#7

We have identified a bug in the code and are looking to fix it.

In the meantime, you can use this workaround:

  • Update to the latest Citra version.
  • In order to submit test cases, you must have the telemetry box checked in settings.

Does this workaround allow you to submit?