Android Citra Fatal Error

Citra Support
#1

Issue:
Citra Android Fatal Error

System Information

  • Operating System: Android
  • CPU: Qualcomm Snapdragon 730
  • GPU: Adreno 618
  • Citra Version (found in title bar): bed6a4f12
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot_20210623-211748_Citra
    Screenshot_20210623-211748_Citra1080×2400 156 KB

Diagnostic Log
citra_log.txt (6.0 KB)

#2

Looks like a corrupted ROM. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

#3

My Citra is not working

#4

The same problem for me

#5

citra_log.txt (3.1 KB)

#6

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.