Any rom I put in citra always marks me 0 fps and sends me to black screen

Issue: 0fps and blackscreen
Every time I open a rom, for example Pokemon Y it runs at 0fps and never initiates.

System Information

  • Operating System: windows 10
  • CPU: Intel core i5-3210M
  • GPU: integrated
  • Citra Version (found in title bar): canary 1489
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (24.3 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1489 HEAD-92c1208
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4358
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Build 10.18.10.4358

These drivers are outdated, you need to update.

download win64_15.33.48.5069.zip from https://downloadcenter.intel.com/download/28799/Intel-Graphics-Driver-for-Windows-15-33
direct link: https://downloadmirror.intel.com/28799/a08/win64_15.33.48.5069.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

I’m having this same problem whenever i launch a game the screen is black at 0FPS with no sound.
citra_log.txt (19.9 KB)

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           AMD FX(tm)-6350 Six-Core Processor              | AVX | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

that did not change anything the screen still remains black after the change
here is the new log:
citra_log.txt (28.2 KB)

System Information for Support

Client Version                                Nightly 1721 HEAD-89410c1
Operating System                              Windows 10 (10.0)
CPU                                           AMD FX(tm)-6350 Six-Core Processor              | AVX | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Did the game every function correctly for you?

Same for me but my citra_log.txt is empty.

You must close Citra first. It is always empty while Citra is open.