Background music is playing but the screen is balck

Issue: Black screen when loading pokemon omega ruby or alpha sapphire

System Information

  • Operating System: Windows 10, 64-bit(10.0, build 18363)
  • CPU: Intel® Core™ i5-8250U (8gb ram)
  • GPU: MX150 (2gb ram)
  • Citra Version (found in title bar): 1956
  • Game: Pokemon omega ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (15.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1956 HEAD-7a60d46
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce MX150/PCIe/SSE2
GPU Driver Version                            461.09
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Go to Emulation>Configuration>Graphics>Advanced Tab and disable Hardware Renderer. See if that allows you to see an image (note, this will be slow). If it does, then you likely have a GPU driver issue.
If it doesn’t, you likely have an issue with your dump.
In which case you’ll need to redump. Make sure your GM9 is up-to-date and that you have enough free storage space available on your SD-Card to perform the dump. Which for Omega Ruby should be around 2GB:
Dumping Game Cartridges
Dumping Installed Titles

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