Black screen 0 fps but perfect audio when trying to load into new areas (Ultra Sun)

Enter a description of your issue here, in full detail.
Whenever I try to go into a new area my screen just turns black and my fps goes straight to zero, but the audio is still fine and the game doesn’t actually crash. I put in custom textures and changed hex codes to improve graphics if that’s good information to know. Please help :slight_smile:

System Information

  • Operating System: Windows 11
  • CPU: Intel(R) Core™ i7-8700K CPU @ 3.70GHz
  • GPU: NVIDIA GeForce GTX 1060 6GB
  • Citra Version (found in title bar): Canary 2067
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (2.8 MB)
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System Information for Support

Client Version                               Canary 2087   HEAD-95a101f
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                           471.11
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [ ]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Citra is running into unmapped reads and a couple settings you have enabled seriously don’t make any sense. Why do you have dump textures enabled, whilst also having Custom Textures enabled, even when you don’t appear to be loading any texture pack at all?

Let’s rule out the weird settings first. Go to Emulation>Configuration>General and select the Reset All Settings option there. Now try your game again without touching any of the settings and see if the issue remains. If it does, upload another log file.