Black Screen After Update

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Window 11 Home
  • CPU: 11th Gen Intel(R) Core™ i5-1135G7 @ 2.40GHz 2.42 GHz
  • GPU: Intel(R) Iris(R) Graphic
  • Citra Version (found in title bar): Citra Nightly 1738
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1280×720 7.32 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (51.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1738 HEAD-60d1def
Operating System                              Windows 10 (10.0)
CPU                                           11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz | AVX512 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) Iris(R) Xe Graphics
GPU Driver Version                            27.20.100.8439
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
#3

a mi me pasa lo mismo pero con todos los juegos que tengo instalados o descargados que hiciste para solucionarlo

#4

Your GPU driver is out of date. To update, download and install igfx_win_101.1191.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/691496/igfx_win_101.1191.exe

#5

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