Black screen and audio only

the game i’m trying to play is fire emblem fates but i’ve also checked my other game, which is miitopia and it also has the same problem, i’ve tried other soutions posted like trying a previous version, disabling cheats, reinstalling citra, and disabling hardware shader but none of them have worked so far, it is possible i’ts the rom but i’m not too sure

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i5-3340M CPU @ 2.70GHz 2.70 GHz
  • GPU: Intel® HD Graphics 4000
  • Citra Version (found in title bar): Citra Nightly 1659
  • Game: Fire Emblem Fates
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (23.6 KB)

System Information for Support

Client Version                                Nightly 1659 HEAD-3f13e1c
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3340M CPU @ 2.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            9.17.10.4229
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

GPU Driver Version: 9.17.10.4229

This driver is outdated, you need to update.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

thank you so much for all you help! it works great now

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