Black screen but plays sound

#1

Hi i keep encountering the same problem when trying to play any roms on citra. I always have sound but seem to always just have a black screen. I’ve looked at other posts and updated my drivers, made sure the roms are decrypted and gone into the graphics settings and disabled what has been suggested to etc but still no joy. Can anyone help a fellow gamer out? I’ve got emulators for a lot of other consoles and they all run perfectly.

cheers!!

System Information

  • Operating System: windows 7 (graphics driver intel hd 4000 and updated)
  • CPU:
  • GPU:
  • Citra Version (found in title bar): citra nightly 1053
  • Game: Dragon ball heores ultimate mission

[ 0.000001] Config core/settings.cpp:LogSettings:51: Citra Configuration:
[ 0.000029] Config core/settings.cpp:LogSetting:47: Core_UseCpuJit: true
[ 0.000033] Config core/settings.cpp:LogSetting:47: Renderer_UseHwRenderer: true
[ 0.000037] Config core/settings.cpp:LogSetting:47: Renderer_UseHwShader: true
[ 0.000040] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateGs: false
[ 0.000044] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateMul: false
[ 0.000047] Config core/settings.cpp:LogSetting:47: Renderer_UseShaderJit: false
[ 0.000055] Config core/settings.cpp:LogSetting:47: Renderer_UseResolutionFactor: 2
[ 0.000059] Config core/settings.cpp:LogSetting:47: Renderer_UseVsync: false
[ 0.000062] Config core/settings.cpp:LogSetting:47: Renderer_UseFrameLimit: true
[ 0.000066] Config core/settings.cpp:LogSetting:47: Renderer_FrameLimit: 100
[ 0.000069] Config core/settings.cpp:LogSetting:47: Layout_Toggle3d: true
[ 0.000072] Config core/settings.cpp:LogSetting:47: Layout_Factor3d: 0
[ 0.000075] Config core/settings.cpp:LogSetting:47: Layout_LayoutOption: 0
[ 0.000098] Config core/settings.cpp:LogSetting:47: Layout_SwapScreen: false
[ 0.000102] Config core/settings.cpp:LogSetting:47: Audio_OutputEngine: auto
[ 0.000105] Config core/settings.cpp:LogSetting:47: Audio_EnableAudioStretching: true
[ 0.000108] Config core/settings.cpp:LogSetting:47: Audio_OutputDevice: auto
[ 0.000111] Config core/settings.cpp:LogSetting:47: Camera_OuterRightName: blank
[ 0.000114] Config core/settings.cpp:LogSetting:47: Camera_OuterRightConfig:
[ 0.000117] Config core/settings.cpp:LogSetting:47: Camera_OuterRightFlip: 0
[ 0.000121] Config core/settings.cpp:LogSetting:47: Camera_InnerName: blank
[ 0.000123] Config core/settings.cpp:LogSetting:47: Camera_InnerConfig:
[ 0.000126] Config core/settings.cpp:LogSetting:47: Camera_InnerFlip: 0
[ 0.000129] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftName: blank
[ 0.000132] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftConfig:
[ 0.000135] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftFlip: 0
[ 0.000138] Config core/settings.cpp:LogSetting:47: DataStorage_UseVirtualSd: true
[ 0.000141] Config core/settings.cpp:LogSetting:47: System_IsNew3ds: false
[ 0.000149] Config core/settings.cpp:LogSetting:47: System_RegionValue: -1
[ 0.000152] Config core/settings.cpp:LogSetting:47: Debugging_UseGdbstub: false
[ 0.000156] Config core/settings.cpp:LogSetting:47: Debugging_GdbstubPort: 24689
[ 0.300881] Input input_common/udp/client.cpp:StartCommunication:199: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.099271] Frontend citra_qt/main.cpp:GMainWindow:155: Citra Version: Nightly 1053 | HEAD-84ddb1c
[ 1.162970] Frontend citra_qt/main.cpp:CheckForUpdates:581: Update check started
[ 3.886260] Frontend citra_qt/main.cpp:OnUpdateFound:594: No updates found
[ 299.238115] Config core/settings.cpp:LogSettings:51: Citra Configuration:
[ 299.238151] Config core/settings.cpp:LogSetting:47: Core_UseCpuJit: true
[ 299.238155] Config core/settings.cpp:LogSetting:47: Renderer_UseHwRenderer: true
[ 299.238158] Config core/settings.cpp:LogSetting:47: Renderer_UseHwShader: true
[ 299.238161] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateGs: false
[ 299.238164] Config core/settings.cpp:LogSetting:47: Renderer_ShadersAccurateMul: false
[ 299.238167] Config core/settings.cpp:LogSetting:47: Renderer_UseShaderJit: false
[ 299.238171] Config core/settings.cpp:LogSetting:47: Renderer_UseResolutionFactor: 2
[ 299.238173] Config core/settings.cpp:LogSetting:47: Renderer_UseVsync: false
[ 299.238176] Config core/settings.cpp:LogSetting:47: Renderer_UseFrameLimit: true
[ 299.238179] Config core/settings.cpp:LogSetting:47: Renderer_FrameLimit: 100
[ 299.238181] Config core/settings.cpp:LogSetting:47: Layout_Toggle3d: true
[ 299.238183] Config core/settings.cpp:LogSetting:47: Layout_Factor3d: 0
[ 299.238186] Config core/settings.cpp:LogSetting:47: Layout_LayoutOption: 0
[ 299.238189] Config core/settings.cpp:LogSetting:47: Layout_SwapScreen: false
[ 299.238191] Config core/settings.cpp:LogSetting:47: Audio_OutputEngine: auto
[ 299.238194] Config core/settings.cpp:LogSetting:47: Audio_EnableAudioStretching: true
[ 299.238196] Config core/settings.cpp:LogSetting:47: Audio_OutputDevice: auto
[ 299.238199] Config core/settings.cpp:LogSetting:47: Camera_OuterRightName: blank
[ 299.238201] Config core/settings.cpp:LogSetting:47: Camera_OuterRightConfig:
[ 299.238204] Config core/settings.cpp:LogSetting:47: Camera_OuterRightFlip: 0
[ 299.238206] Config core/settings.cpp:LogSetting:47: Camera_InnerName: blank
[ 299.238209] Config core/settings.cpp:LogSetting:47: Camera_InnerConfig:
[ 299.238211] Config core/settings.cpp:LogSetting:47: Camera_InnerFlip: 0
[ 299.238214] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftName: blank
[ 299.238216] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftConfig:
[ 299.238218] Config core/settings.cpp:LogSetting:47: Camera_OuterLeftFlip: 0
[ 299.238221] Config core/settings.cpp:LogSetting:47: DataStorage_UseVirtualSd: true
[ 299.238223] Config core/settings.cpp:LogSetting:47: System_IsNew3ds: false
[ 299.238226] Config core/settings.cpp:LogSetting:47: System_RegionValue: -1
[ 299.238228] Config core/settings.cpp:LogSetting:47: Debugging_UseGdbstub: false
[ 299.238230] Config core/settings.cpp:LogSetting:47: Debugging_GdbstubPort: 24689
[ 310.428041] Frontend citra_qt/main.cpp:BootGame:748: Citra starting…
[ 310.634026] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.634725] Service.FS core/file_sys/ncch_container.cpp:Load:188: Secure1 KeyX missing
[ 310.634750] Service.FS core/file_sys/ncch_container.cpp:Load:284: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 310.670058] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1309: default device period: 100000

[ 310.670068] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1317: Minimum latency in frames: 328

[ 310.670168] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1639: (000000000eec69e0) Setup render: device=0000000000000000

[ 310.670563] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1526: Setup requested=[f=0 r=32728 c=2 l=3] mix=[f=0 r=48000 c=2 l=3]

[ 310.712632] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1690: Target sample rate: 32728

[ 310.720838] Audio.Sink audio_core/cubeb_sink.cpp:LogCallback:163: /citra/externals/cubeb/src/cubeb_wasapi.cpp:1850: Stream init succesfull (000000000eec69e0)

[ 310.721566] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:138: Cubeb Audio Stream Started
[ 310.722205] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.722533] RPC_Server core/rpc/rpc_server.cpp:RPCServer:11: Starting RPC server …
[ 310.724729] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:107: Request handler started.
[ 310.752652] RPC_Server core/rpc/zmq_server.cpp:ZMQServer:15: ZeroMQ listening on port 45987
[ 310.752821] RPC_Server core/rpc/rpc_server.cpp:RPCServer:15: RPC started.
[ 310.754524] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\glen.myers\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/000ad900/content/00000000.app
[ 310.754824] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\glen.myers\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/00120600/content/00000000.app
[ 310.760000] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\glen.myers\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/0004001b/00010002/content/00000000.app
[ 310.760110] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:458: ClCertA file missing
[ 310.760226] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:512: GL_VERSION: 3.3.0 - Build 9.17.10.2932
[ 310.760883] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:513: GL_VENDOR: Intel
[ 310.760886] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:514: GL_RENDERER: Intel® HD Graphics 4000
[ 310.933753] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:54: Shadow might not be able to render because of unsupported OpenGL extensions.
[ 310.933767] Render.OpenGL video_core/renderer_opengl/gl_rasterizer.cpp:RasterizerOpenGL:59: ARB_texture_barrier not supported. Some games might produce artifacts.
[ 310.934452] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.934457] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.934463] Loader core/loader/ncch.cpp:Load:163: Program ID: 0004000000120600
[ 310.934723] Service.FS core/file_sys/ncch_container.cpp:OpenFile:118: Failed to open C:\Users\glen.myers\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00120600/content/00000000.app
[ 310.934728] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\glen.myers\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00120600/content/00000000.app
[ 310.934823] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.934956] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 310.989619] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.007611] Loader core/hle/kernel/process.cpp:ParseKernelCaps:114: ExHeader kernel version: 2.35
[ 311.008025] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.008036] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.008418] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:\Users\glen.myers\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/00120600/content/00000000.app
[ 311.008540] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.008799] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.008931] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.009028] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.009280] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.009389] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:615: Preferred region code set to 0
[ 311.009398] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:620: System language 1 does not fit the region. Adjusted to 0
[ 311.012352] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.020487] Service.FS core/file_sys/ncch_container.cpp:Load:127: Loading NCCH from file C:/Users/glen.myers/Desktop/Dragon Ball Heroes - Ultimate Mission 2_Japan_Decrypted.3ds
[ 311.055649] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:48: (STUBBED) called
[ 311.369239] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:70: (STUBBED) called
[ 311.373970] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:251: (STUBBED) called applet_attributes=0X00000000
[ 311.382718] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:184: (STUBBED) bit_mask=0x0000000F
[ 311.384412] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:72: (STUBBED) bit_mask=0x00000006
[ 311.386442] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:230: (STUBBED) app_id=768
[ 311.392363] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:498: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 311.393109] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:498: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 311.399626] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:540: (STUBBED) called, version: 0x050203C8
[ 311.537452] Service core/hle/service/service.cpp:ReportUnimplementedFunction:176: unknown / unimplemented function ‘Initialize’: port=‘nim:aoc’ cmd_buf={[0]=0x210000}
[ 311.648723] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:202: Firmware hash: 0xe00a211577bc944e
[ 311.648731] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:206: Structures hash: 0x228655de1258d999
[ 311.648734] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:LoadComponent:209: (STUBBED) called size=0xC288, prog_mask=0x000000FF, data_mask=0x000F00FF
[ 311.650861] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:RegisterInterruptEvents:264: Registered interrupt=2, channel=2, event=event-001296dc
[ 311.651366] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:GetSemaphoreEventHandle:280: (STUBBED) called
[ 311.651876] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphoreMask:290: (STUBBED) called mask=0x00002000
[ 311.652619] Audio.DSP audio_core/hle/hle.cpp:PipeWrite:155: Application has requested initialization of DSP hardware
[ 311.652953] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:71: (STUBBED) called, semaphore_value=4000
[ 311.657106] Service.DSP core/hle/service/dsp/dsp_dsp.cpp:SetSemaphore:71: (STUBBED) called, semaphore_value=4000
[ 311.667634] Service.APT core/hle/service/apt/apt.cpp:GetAppCpuTimeLimit:528: (STUBBED) called, value=1
[ 311.668255] Service.APT core/hle/service/apt/apt.cpp:SetAppCpuTimeLimit:513: (STUBBED) called, cpu_percent=30, value=1
[ 311.683337] Kernel.SVC core/hle/kernel/svc.cpp:CreateThread:756: Newly created thread must run in the SysCore (Core1), unimplemented.

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

Download and install the latest driver for your GPU from the manufacturers website.

#4

citra_log.txt (15.9 KB)

#5

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#6

you can try to disable disable ‘Enable Hardware Shader’ to fix this issue but make sure you are running the latest GPU driver available. you can also try canary build if you need extra performance.

#7

Hey ive tried that and it made no difference sadly! Im a bit new to this whats canary build? Ive got an up to date gpu driver cheers for the help!

#8

So im having the same issues on the canary build sadly. Disabled hardware shader, downloaded an up to date graphic driver and still get black screen with sound? Does that mean its just not going to work?

#9

Run canary, reproduce the issue and upload the log again.

#10

citra_log.txt (18.8 KB)

#11

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#12

Your log is showing that you are using an outdated GPU driver. search for the latest driver available to your GPU on the manufacturers (intel) website.

#13

According to hp its the most recent gpu they have?

#14

Yeah, the PC assemble manufacturer only offers so much update support, for the latest driver updates you must go to the actual hardware manufacturer, i.e: intel.

#15

citra_log.txt (21.5 KB)

okay so downloaded and installed a new gpu again and now it finally has a visual when hardware shader is disabled but it runs at 2%. When i try and enable it the game crashes? time to give up?

#16

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#17

well, it seems like you are now using an even older GPU driver …
I’ll just forward the download link:

on the left hand corner, there will be 4 download links, 2 of them beginning with ‘win64…’, one is an executable, the other is a zip file. download the .exe for simplicity. afterwards just run the executable to install it.

#18

ive tried to download it previously mate but it always says my laptop is not compatible with it basically says it doesnt meet the minimum requirements! ive updated back to the other it now plays just stupidly slow!

Think my laptop is just too old!