Enter a description of your issue here, in full detail.
can anyone help me as soon as i opening citra and running pokemon ultra sun it doesn’t works just an entire black screen and no response neither i am able to click on any buttons,and i don’t even have a cheat activated the fact that my laptop can run it smoothly but still the same problem is coming.It’s going on from 3 days
Operating System: windows 64 bit
CPU: Processor Intel(R) Core™ i3-3227U CPU @ 1.90GHz, 1901 Mhz, 2 Core(s), 4 Logical Processor(s)
GPU: on a laptop so no gpu
Citra Version (found in title bar): 1723
Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping.
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (27.9 KB)
System Information for Support
Client Version Nightly 1723 HEAD-4817b00
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz | AVX
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4000
GPU Driver Version 10.18.10.4358
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
You have integrated graphics (Intel HD 4000) so you do have a gpu; just not a good one
GPU Driver Version: 10.18.10.4358
This driver is outdated, you need to update.
win64_22.214.171.12461.zip from https://www.intel.com/content/www/us/en/download/18606/29969/intel-graphics-driver-for-windows-15-33.html
direct link: https://downloadmirror.intel.com/29969/a08/win64_126.96.36.19961.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Your iGPU has driver bugs so you should use this older build until you buy a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392