Black Screen issue on tomodachi life

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-3320M CPU @ 2.60GHz 2.60 GHz
  • GPU: none
  • Citra Version (found in title bar): 1708
  • Game: Tomodachi Life
  • Screenshot of Issue (include the full Citra window including titlebar):

Screenshot (3)
Screenshot (3)1366×768 165 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (19.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Citra fatal error message?
#2

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz | AVX
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Downloads for Graphics
#3

GPU Driver Version: 10.18.10.4358

This driver is outdated, you need to update.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

#4

it says that my drivers are up to date. I had it working for 10 minutes but if i put it in fullscreen it crashes and now it wont start and shows the error message

#5

Upload a new log please.

#6
#7

Core_CPUClockPercentage: 265

Change this back to 100%.

If that doesn’t fix it then your log has a lot of memory read/write errors which are a sign of a corrupted rom. Redump the game by following the guides below. Make sure you have enough free space on your Nintendo 3DS’s SD card:

In some cases, changing region in Citra to match your game can fix some errors as well.

#8

you see i am not using a 3ds at all because mine is currently broken. I think i have a working rom because my friend uses the same one and it runs very well. Could this maybe be me having a bad pc? thank you for your time