Black Screen/ not responding when ROM is loaded

Please update your GPU drivers to the latest available: https://www.amd.com/en/support/graphics/amd-radeon-r7-series/amd-radeon-r7-200-series/amd-radeon-r7-250

You should also disable all cheats, then restart the emulation. See if the issue remains. If it does, upload another log file.

Disable all cheats, then restart the emulation. See if the issue remains. If it does, upload another log file.

citra_log.txt (6.3 KB)
citra_log.txt.old.txt (10.9 KB)

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics
GPU Driver Version                           10.18.10.4252
CPU JIT                                      [ ]
Hardware Renderer                            [ ]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • CPU JIT should be enabled for the best performance. Please enable this option.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt.old.txt (19.5 KB)
citra_log.txt (15.6 KB)

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics
GPU Driver Version                           10.18.10.4252
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Pentium(R) CPU 2117U @ 1.80GHz
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics
GPU Driver Version                           10.18.10.4252
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

This driver is out of date. To update, download win64_15.33.53.5161.zip from Intel® Graphics Driver for Windows* [15.33]
Mirror download: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to use an older version of Citra in order to prevent random freezing and crashing from occurring until you upgrade your hardware:
Download citra-windows-mingw-20191214-ddb7ead.7z from Release nightly-1392: Merge pull request #5020 from jroweboy/dynamic-mf · citra-emu/citra-nightly · GitHub
Extract it using Winrar or 7zip. Put the extracted folder anywhere you want. Now run citra-qt.exe from the folder and run your game.

citra_log.txt (6.2 KB)

citra_log.txt (10.9 KB)

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

[ 835.846961] Service.FS <Info> core/file_sys/archive_selfncch.cpp:OpenRomFS:193: Unable to read RomFS
Your ROM is corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

citra_log.txt.old.txt (18.1 KB)
citra_log.txt (18.0 KB)

System Information for Support

Client Version                               Canary 2244   HEAD-c65d714
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 1300X Quad-Core Processor           | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Radeon RX 580 Series
GPU Driver Version                           22.8.2.220819
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

System Information for Support

Client Version                               Nightly 1781   HEAD-141471e
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 1300X Quad-Core Processor           | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Radeon RX 580 Series
GPU Driver Version                           22.8.2.220819
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Uploading: citra_log.txt…

When you’re uploading your log file, make sure that the file finishes uploading to your text box before hitting reply, otherwise it won’t be uploaded correctly for us to see.

Please reinstall your GPU driver: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

citra_log.txt (18.4 KB)