Black screen on Omega Ryby

Citra Support
#1

Issue:
I was playing Pokemon when i noticed some bugs on textures , then i closed citra , when i opened it again the game just show a black screen but the music still playing

System Information

  • Operating System: Windows 10
  • CPU: Intel® Celeron® CPU 4205U
  • GPU: Intel® UHD Graphics 610
  • Citra Version : Citra Nightly 1822
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue:
    image
    image1366×768 104 KB

Diagnostic Log
citra_log.txt (77.9 KB)

#2

System Information for Support

Client Version                               Nightly 1822   HEAD-ae3d50f
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Celeron(R) CPU 4205U @ 1.80GHz
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 610
GPU Driver Version                           27.20.100.8336
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.
#3

i checked the drivers and it says that i dont have any update to do

#4

Intel can sometimes be wrong with telling you your drivers are upto date. I think @SleepingSnake might have a way to check

#5

I don’t think I need it anymore, I redid the scan on the intel website and now an update has appeared to do, sorry for the inconvenience

#6

thanks for the support

#7

No problem, enjoy playing :slight_smile: