Black Screen Pokemon Alpha Sapphire

Citra Support
1

Issue:
Trying to play pokemon alpha sapphire and it allows me to select a language but after that its just a black screen

System Information

  • Operating System: Windows 11 Home
  • CPU: 11th Gen Intel(R) Core™ i7-1165G7 @ 2.80GHz 2.80 GHz
  • GPU: Intel(R) Iris(R) Xe Graphics
  • Citra Version (found in title bar):
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot_20230201_124724
    Screenshot_20230201_1247241584×1135 84 KB

Diagnostic Log
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citra_log.txt (36.3 KB)

2

GL_VERSION: 4.3.0 - Build 27.20.100.8853
^ This driver is out of date. To update, download and isntall gfx_win_101.4032.exe from Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows*
Mirror download: https://downloadmirror.intel.com/764788/gfx_win_101.4032.exe

3

hello, i have the same problem
citra_log.txt (54.6 KB)

4

GL_VERSION: 4.3.0 - Build 27.20.100.7988
^ This driver is out of date. To update, download and install gfx_win_101.2115.exe from Intel® 6th-10th Gen Processor Graphics - Windows
Mirror download: https://downloadmirror.intel.com/764512/gfx_win_101.2115.exe

Let me know if you encounter any issues during the installation.

1 Like
5

I did this and it worked for a while however it happened again suddenly after a month or so of working

6

That’s usually because Windows decided to “update” you to older drivers. Which is really annoying. Update to the latest drivers again:
Download and install GFX_win_101.4146.exe from Intel® Arc™ & Iris® Xe Graphics - WHQL - Windows*
Mirror download: https://downloadmirror.intel.com/772016/GFX_win_101.4146.exe

If Windows continues to downgrade your drivers, let me know. There’s a couple things we can try to get it to stop doing that.