Black screen running Pokémon Y on citra

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.
After selecting my name, it starts a small cinematic and at the end it blocks with black screen, allways at the same exact point.
System Information

  • Operating System: Windows 11
  • CPU: AMD Ryzen 5 5600H
  • GPU: Nvidia GeForce GTX 1650
  • Citra Version (found in title bar): Citra Nightly 1840
  • Game: Pokémon Y
  • Screenshot of Issue (include the full Citra window including titlebar):
    Immagine 2023-02-14 151921
    Immagine 2023-02-14 1519211284×862 10.8 KB

Diagnostic Log
file:///C:/Users/Alin%20Eduard/AppData/Roaming/Citra/log/citra_log.txt

2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

4

Make sure you wait for the file to be uploaded before you submit.