Black screen since the last update

Issue:
Hello, Since the last update (1704) when I launch my games: Dragon quest 8, Pokemon Y and Super Mario 3D Land I have a black screen. I have sound but Citra does not respond. Yesterday the games were working.

System Information

  • Operating System: Windows 10
  • CPU: AMD Ryzen 5 1400 Quad-Core
  • GPU: NVIDIA GTX 1050
  • Citra Version (found in title bar): Nightly 1704
  • Game: Dragon quest 8, Pokemon Y and Super Mario 3D Land
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (58.6 KB)

System Information for Support

Client Version                                Nightly 1704 HEAD-86b775b
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 1400 Quad-Core Processor            | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            466.11
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (13.2 KB)

The games still don’t work

System Information for Support

Client Version                                Nightly 1704 HEAD-86b775b
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 1400 Quad-Core Processor            | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            466.11
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • CPU JIT should be enabled for the best performance. Please enable this option.

citra_log.txt (87.3 KB)

System Information for Support

Client Version                                Nightly 1704 HEAD-86b775b
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 1400 Quad-Core Processor            | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            466.11
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.