Black screen then game crashes

issue:
Enter a description of your issue here, in full detail.
The game runs with audio but a black screen instead of visuals, and after a few seconds it crashes

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i7-8750H CPU @ 2.20GHz
  • GPU: Intel(R) UHD Graphics 630
  • Citra Version (found in title bar): !719
  • Game: All games i tried (Yo kai watch 1 and all versions of 2)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (82.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1070/PCIe/SSE2
GPU Driver Version                            457.09
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your PC appears to be a bit higher end than you described.

^ It also seems that the GPU drivers for that dedicated GPU haven’t been updated in a while. So let’s see if that has anything to do with the issue you’re having first, since it’s an easy test. Download and install the latest drivers for your GPU here: NVIDIA DRIVERS GeForce Game Ready Driver WHQL
Make sure to do a custom installation and then select to do a Clean Installation.

Please upload another log file if the issue remains.

citra_log.txt (167.5 KB)

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1070/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I’d suggest redumping your game at this point. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.