Black Screen When Entering Castle in Festival Plaza

I Got Black Screen when i try to enter the Castle in Festival Plaza!! Hellpppp… (Pokemon Ultra

System Information

  • Windows 10 x64
  • CPU: Intlel core 17
  • GPU: NVIDIA Gforce 480M
  • Citra Version (found in title bar): Citra Canary 1251
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar): (upload://en1SCXsYtXNi2dCGZomIAE4Djlw.jpeg)

Diagnostic Log
Sun)citra_log.txt (58.8 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Canary 1251 HEAD-c6f9330
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce 840M/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Have you tried with Hardware Shader off?



I have the same problem but i don’t know how to fix it, can some one help me?

Read up literally 2 posts, where they suggest disabling hardware shader. If the problem exists still, please create a new topic and describe both the issue and upload a log file.

doesnt fucking work for me. i have tried EVERYTHING, and the screen is still black and i need to solve this asap so i can continue my game. this is exhausting

it just made my game like 10 fps and very laggy and slow
i also need to continue after all that