Black screen when i tried to launch Pokemon Ultra Sun/Moon

I launched Ultra Sun/Moon and all popped out is a balck screen though the speed says 100% out of 100% BUT the fps says 0 -_-

answer me please!

Here is My Crappy Pc

  • Operating System: Windows 10 Home
  • CPU: Intel Celeron J3355 dual core 2.0GHZ
  • GPU: intel HD 500
  • Citra Version citra-windows-mingw-20180713-7b75318
  • Game:Pokemon Ultra Sun/Moon
    CItra Log:
    [ 0.037339] Frontend citra_qt/main.cpp:CheckForUpdates:535: Unable to start check for updates
    [ 0.157833] Loader core/loader/loader.cpp:GetLoader:137: File C:\Users\admin\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/00040000/001b5000/content/ has a different type than its extension.
    [ 0.282095] Loader core/loader/loader.cpp:GetLoader:137: File C:\Users\admin\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/001b5000/content/ has a different type than its extension.
    [ 0.282436] Service.FS core/file_sys/ncch_container.cpp:Load:178: ExHeader Program ID mismatch: the ROM is probably encrypted.

Bye A Fan

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Your log looks incomplete, upload the citra_log file.
also it looks like your rom is either encrypted or corrupted, redump your rom.
some games have problems with intel igpus, if the black screen persists,
go to Emulation > Configure > Graphics and disable ‘Enable Hardware Shader’.

hey thank you so much!!!