Black screen when starting Pkm US

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10 Home Single Language
  • CPU: i5-7300Hq
  • GPU: Intel Graphics 630 | Nvidia Gforce 1050
  • Citra Version (found in title bar): Nightly 1564
  • Game: Pokemon Ultra Sun 1.2
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (66.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1564 HEAD-16913fe
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            445.75
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

After turning on the options

citra_log.txt (13.0 KB)

System Information for Support

Client Version                                Nightly 1564 HEAD-16913fe
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            445.75
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

HW.Memory <Error> core/memory.cpp:Read:323: unmapped Read32 @ 0x00000000 at PC 0x0035B6E8
HW.Memory <Error> core/memory.cpp:Read:323: unmapped Read32 @ 0x00000004 at PC 0x0035B6E8
HW.Memory <Error> core/memory.cpp:Read:323: unmapped Read32 @ 0x00000080 at PC 0x0035B6E8

Your rom might be corrupted, try redump using the guides below. Have at least 4GB free space on your Nintendo 3DS’s SD card: