Black screen when trying to stream any game on discord

Citra Support
#1

Issue:
Every time I try to stream any game on discord I get a black screen, not on the emulator, but only on the stream.
Tried:

  • Reinstall citra.
  • Tested other games.
  • Tested other discord servers.
  • Change graphics settings and layout settings.
  • The game works completely normal without a issue or drop on frames, only the screen on the stream is completely blacked out.
  • It only works if I try to stream my whole screen.

System Information

  • Operating System: HP laptop win.7 pro x64 bit
  • CPU: 2.60ghz
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1627
  • Game: every game (tested about 5)
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1044×633 41.9 KB

    image
    image955×702 251 KB

Diagnostic Log
citra_log.txt (148.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1627 HEAD-aced133
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5129
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#3

Have you tried streaming your screen instead of citra itself? Whilst I haven’t encountered this issue myself, when I ran into this issue with some steam games, discord wouldn’t stream the game itself (black screen), but it did stream my entire screen (game included).

#4

On an unrelated note, to update your graphics drivers:
Download win64_15.33.51.5146.zip (direct link) from https://downloadcenter.intel.com/download/29802/Intel-Graphics-Driver-for-Windows-15-33-?product=72056

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Because you GPU is problematic for citra, you may also want to disable New 3DS Mode in emulation>configuration>system to prevent potential freezes.

#5

Yeah just updated my GPU driver but still the same issue.
And yes it works when I try to stream my whole screen, although it’s kind of troublesome always streaming all of the screen.
Updated log:
citra_log.txt (643.6 KB)
Just tried the new 3ds mode and some things and is still there

image
image1044×612 34.2 KB

Works fine if I stream all the screen tho
image
image1053×594 165 KB

#6

System Information for Support

Client Version                                Nightly 1627 HEAD-aced133
Operating System                              Windows 7 SP 1 (6.1)
CPU                                                  Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#7

Ignore the bot, it’s dump when it comes to old GPU’s sometimes. Regardless, not sure how to solve your problem. Mainly because I don’t know whether the issue is from discord or citra. So I’m afraid you’ll have to use the ‘‘stream whole screen’’ option to stream citra for now unfortunately.

#8

Yeah, probably some issue with discord streaming the application since it sometimes gets weird with some games. But anyway ty !