Black Screen with Audio Problem

Citra Support
1

Issue:
When starting a game, the screen is black, but the audio works just fine. I can even press buttons and hear the game as if I were actually playing it.
When I turned hardware shader off, I was able to play Pokemon X until after the title screen, where it went black again. Fire Emblem seemed to work fine, though. Both games had major graphical glitches.
My Intel Drivers are fully updated. Any tips on what to do?

System Information

  • Operating System: Windows 8
  • CPU:
  • GPU:
  • Citra Version (found in title bar): 1237
  • Game: Pokemon X (Randomized), Fire Emblem Awakening
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image.png1920×1080 122 KB

Diagnostic Log
citra_log.txt (24.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                                Nightly 1237 HEAD-fe8daa2
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
3

Your GPU driver is outdated, download the latest drivers from intel’s website.

4

Also, we don’t support Randomized games.
They tend to break stuff sometimes and we can’t fix issues with the randomizer code.