Black screen Zenfon5z (pokemon)

Issue When i try to play a game the screen turn black,no sound,nothing happend,what am i suppose to do in order to fix?

System Information

  • Operating System: Android 10
  • CPU: Snapdragon 845
  • GPU: Adreno 630
  • Citra Version (found in title bar): 89204de7b
  • Game: Pokemon x e Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

In that guide isn’t explained how to get the log file on your phone,but only on pc,so how i get this file using my phone

you have created identical posts with the same issue and this is classified as an spam… please try to stuck on only one post and please be patient…

and for you i like to say citra doesnot officially supports any hacked or fanmade ROMS you have to ask the developer of the ROM to provide information about how to emulate them as well as citra android is still in development process so you may face a lots of issues, gliches, bugs or problems