Black spots and then hangs

Issue:
The game starts for a few minutes and then hangs
this happens to games ive played for hours before this issue started occuring and also to games i downloaded afterwards

System Information

  • Operating System: Windows 11
  • CPU: Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz
  • GPU: Intel(R) UHD Graphics
  • Citra Version (found in title bar): Nightly 1781
  • Game: Pokemon Omega Ruby and Pokemon X

citra_log.txt (209.1 KB)

System Information for Support

Client Version                               Nightly 1781   HEAD-141471e
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz | AVX512 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) UHD Graphics
GPU Driver Version                           27.20.100.8783
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

i downloaded the intel app and it says that i’m using the most current graphic drivers possible

This driver is out of date. To update, download win64_25.20.100.6373.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
Mirror download: https://downloadmirror.intel.com/28289/a08/win64_25.20.100.6373.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Now you should be able to install the latest DCH drivers directly:
Download and install gfx_win_101.3222_101.2111.exe from Intel® Graphics – Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/738230/gfx_win_101.3222_101.2111.exe

If it still crashes after the driver update, try disabling Hardware Shaders in Emulation>Configuration>Graphics>Advanced Tab. Though this may also impact performance.

my pc is windows 11, not 10
does this affect it in any way?

Windows 11 reports itself to programs as Windows 10 version 2009. So at least Microsoft’s software engineers aren’t pretending that Windows 11 is at all different from Windows 10, even if Microsoft’s marketing team would have you believe otherwise.

In short, no. This doesn’t affect anything. Windows 11 is the same as Windows 10 under the hood. So any GPU driver for Windows 10 works on Windows 11.

I updated the drivers, don’t have the issue anymore.

Thanks a tonne! :slight_smile:

(also lmao you have to tell everyone requesting support to update their gpu drivers, sorry for adding to the pile)

It’s just a very common problem because emulators tend to use those drivers in ways that the driver developers didn’t intend. So out of date drivers also tend to break things :slight_smile:
It’s almost always a good idea to keep them up-to-date though xD