Blue screen error (driver state power failure) while loading pokemon omega ruby

#1

Issue:
While loading omega ruby my screen frozes and after sometime window’s blue screen error (DRIVER STATE POWER FAILURE) appears and after that I have to restart my pc. It is occuring repeatedly. I tried to troubleshoot the blue screen error using windows’ community support suggested methods but the issue is not solved.

This error is only occuring in citra and that too specifically while loading pokemon omega ruby since I also tried to load pokemon x but it loaded normally and didn’t threw this error.

Earlier I was able to load omega ruby too but now it is constantly giving me this blue screen error. Please anyone help me.

System Information

  • Operating System: windows 10 (64 bit)
  • CPU: Intel ® Celeron® CPU N3050 @ 1.60GHz
  • GPU: Intel® HD Graphics (1089mb)
  • Citra Version (found in title bar): nightly version-1583 and canary version- 1795
  • Game: Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):
    20200628_221422
    20200628_2214223669×2203 928 KB

    This the screenshot of citra window while it is frozen.
    P.S. - please ignore that windows defender warning. Before giving permission the screen is freezing. So, please ignore that.
    Here is second screenshot of blue screen error.
    20200628_214431
    20200628_2144314608×2240 3.77 MB

    This is the blue screen error I got after frozen citra window disappeared.

Diagnostic Log
citra_log.txt (6.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#5

System Information for Support

Client Version                                Nightly 1583 HEAD-c4a4b40
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N3050  @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#6

System Information for Support

Client Version                                Nightly 1583 HEAD-c4a4b40
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N3050  @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#7

@CitraBot I tried this but nothing happened. I am still facing this issue.

#8

Let’s make sure you have the correct drivers installed:

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=87257
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

#9

@tywald I tried this solution but I have started facing problem again. It was solved earlier but when i tried the solution you gave it worked for the first time but next time when i opened the omega ruby game it started giving me this problem again.
Also when this problem was solved for sometime during that time the game was running but no sound was playing.

This is log of when i last tried to play the game:-
citra_log.txt (6.3 KB)

Can you tell me what is the problem now and help me to get around with it?

Thank you in advance.

#10

System Information for Support

Client Version                                Nightly 1584 HEAD-910cc9e
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N3050  @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#11

System Information for Support

Client Version                                Nightly 1584 HEAD-910cc9e
Operating System                              Windows 10 (10.0)
CPU                                                 Intel(R) Celeron(R) CPU  N3050  @ 1.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#12

Can you show me what drivers are installed right now? Open dxdiag (just do a Windows search) and screenshot the Display tab.

#13

@tywald By using the solution that citra bot had suggested and the solution u gave earlier the issue is solved for now but I don’t want to take risk as it occurs unexpectedly. Here is the screenshot of the window you asked for.

Screenshot (102)
Screenshot (102)737×542 19.6 KB

If anything is still wrong please let me know.

Thanks for your help, support and time. :grinning: :grinning:

#14

Hm, so it still happens with the latest driver? Strange.

You might have to use Nightly 1392 since these older GPUs have bugs that can cause crashes: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

1 Like