Boxboy USA or EUR crashes with fatal error on boot

Issue: Boxboy USA or EUR crashes with fatal error on boot
Enter a description of your issue here, in full detail.
Whenever I try and boot Boxboy (either a USA or EUR dump) the game does not boot, and comes up with a fatal error.

System Information

  • Operating System: Windows 10

  • CPU: i7 4790k

  • GPU: 1070 Ti

  • Citra Version (found in title bar): Canary 1363

  • Game: Boxboy

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (9.6 KB)

New log
citra_log.txt (169.4 KB)

Change the ‘Global Log Filter’ from *:Critical to *:Info on Emulation > Configure > General > Debug, reproduce the issue and upload your new log.

System Information for Support

OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1070 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • System configuration block 0x170000 appears to be corrupted. Please attempt the steps outlined in our FAQ

New log file uploaded in the original post.

follow the instructions that the CitraBot replied to you.

Figured it out. Within the faq the Citrabot provided, it mentioned to try and delete the config file under

After that, the game started up. Thanks for the assist.