Camera function shows black screen

Citra Support
1

Issue:
Using the camera function in this game shows a black screen, both with either a still image or system camera. Both works fine when previewed in Citra configuration.

If the system camera is selected, the game drops to 1 fps when the camera is activated. I uploaded logs for both the still image (citra_log.txt) and system camera (citra_log_camera.txt)

System Information

  • Operating System: Windows 10 Pro
  • CPU: Intel Core i7-10750H
  • GPU: Intel UHD Graphics 630 / NVIDIA Quadro T1000
  • Citra Version (found in title bar): Citra Nightly 1878
  • Game: I Am an Air Traffic Controller: Airport Hero Osaka-KIX
  • Screenshot of Issue (include the full Citra window including titlebar):
    Citra
    Citra1920×1030 127 KB

Diagnostic Log
citra_log.txt (18.6 KB)
citra_log_camera.txt (18.8 KB)

2

Make sure that you have the correct camera configured. Some games only utilize the 3DS front or rear camera for certain features. Most QR-Code camera features tend to use the rear 3DS camera and thus must be configured as such.

3

This game uses the rear camera specifically. I tried configuring both the front and rear camera but the issue still persists. The Android build of Citra also has the same issue.

4

First report I’ve had of this game having this issue, however it’s not too unexpected. We have some known issues with the camera functionality in some games already. This game might just be one of those.