Can´t open Pokemon Y

Citra Support
#1

Issue:
Game crashes as soon as I boot it up.

System Information

  • Operating System: Windows 10 Pro

  • CPU: Intel(R) Core™ i7-7700 CPU @ 3.60GHz 3.60 GHz

  • GPU: NVIDIA GeForce RTX 2060

  • Citra Version (found in title bar): Nightly 1719

  • Game: Pokemon Y

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (5.2 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.