Cannot download archive? (resolved, nevermind sorry)

I’m downloading citra for the first time and I don’t really understand what’s going on with the download. It says “The process cannot access the file because it is being used by another process.”. I don’t know what other process it’s being used by so I’m pretty confused.

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Cancel your installing, look on the task manager for any other citra installation that may have been stalled and close it or reboot your system. after that try to install again.

Did what bio3c said solved it? You should state how you solved it so others who might have this issue will see it.