Cannot install cia files

Hello,
I want to use a cia file on Citra but when I use Citra to install it says that it has been succesfully install but nothing happen. Please can you help me, it would be so much helpful !

Windows 10
AMD Ryzen 5 4600H
Nvidia Geforce GTX 1650
Citra 1720

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Please upload a log file after the installation. Follow the guide that the bot posted above.