Cannot load 3ds file into Citra and run, causes fatal error message

Issue:
Enter a description of your issue here, in full detail.
Fatal error occurs when I try to start my Fire Emblem Awakening 3DS file.

System Information

  • Operating System: Windows 10
  • CPU: not sure (I use a Windows 10 Surface Book 2 w/ I5 and SSD
  • GPU:
  • Citra Version (found in title bar): nightly 1757
  • Game: Fire Emblem Awakening
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (10.8 KB)
[ 0.000152] Config core/settings.cpp:LogSettings:80: Citra Configuration:
[ 0.000167] Config core/settings.cpp:operator():77: Core_UseCpuJit: true
[ 0.000174] Config core/settings.cpp:operator():77: Core_CPUClockPercentage: 100
[ 0.000175] Config core/settings.cpp:operator():77: Renderer_UseGLES: false
[ 0.000176] Config core/settings.cpp:operator():77: Renderer_UseHwRenderer: true
[ 0.000178] Config core/settings.cpp:operator():77: Renderer_UseHwShader: true
[ 0.000179] Config core/settings.cpp:operator():77: Renderer_SeparableShader: false
[ 0.000179] Config core/settings.cpp:operator():77: Renderer_ShadersAccurateMul: true
[ 0.000180] Config core/settings.cpp:operator():77: Renderer_UseShaderJit: true
[ 0.000182] Config core/settings.cpp:operator():77: Renderer_UseResolutionFactor: 1
[ 0.000183] Config core/settings.cpp:operator():77: Renderer_FrameLimit: 100
[ 0.000184] Config core/settings.cpp:operator():77: Renderer_UseFrameLimitAlternate: false
[ 0.000185] Config core/settings.cpp:operator():77: Renderer_FrameLimitAlternate: 200
[ 0.000186] Config core/settings.cpp:operator():77: Renderer_VSyncNew: true
[ 0.000187] Config core/settings.cpp:operator():77: Renderer_PostProcessingShader: none (builtin)
[ 0.000188] Config core/settings.cpp:operator():77: Renderer_FilterMode: true
[ 0.000188] Config core/settings.cpp:operator():77: Renderer_TextureFilterName: none
[ 0.000189] Config core/settings.cpp:operator():77: Stereoscopy_Render3d: 0
[ 0.000190] Config core/settings.cpp:operator():77: Stereoscopy_Factor3d: 0
[ 0.000191] Config core/settings.cpp:operator():77: Layout_LayoutOption: 0
[ 0.000192] Config core/settings.cpp:operator():77: Layout_SwapScreen: false
[ 0.000196] Config core/settings.cpp:operator():77: Layout_UprightScreen: false
[ 0.000197] Config core/settings.cpp:operator():77: Utility_DumpTextures: false
[ 0.000197] Config core/settings.cpp:operator():77: Utility_CustomTextures: false
[ 0.000198] Config core/settings.cpp:operator():77: Utility_UseDiskShaderCache: true
[ 0.000199] Config core/settings.cpp:operator():77: Audio_EnableDspLle: false
[ 0.000200] Config core/settings.cpp:operator():77: Audio_EnableDspLleMultithread: false
[ 0.000200] Config core/settings.cpp:operator():77: Audio_OutputEngine: auto
[ 0.000201] Config core/settings.cpp:operator():77: Audio_EnableAudioStretching: true
[ 0.000202] Config core/settings.cpp:operator():77: Audio_OutputDevice: auto
[ 0.000203] Config core/settings.cpp:operator():77: Audio_InputDeviceType: 0
[ 0.000203] Config core/settings.cpp:operator():77: Audio_InputDevice: Default
[ 0.000204] Config core/settings.cpp:operator():77: Camera_OuterRightName: blank
[ 0.000205] Config core/settings.cpp:operator():77: Camera_OuterRightConfig:
[ 0.000206] Config core/settings.cpp:operator():77: Camera_OuterRightFlip: 0
[ 0.000207] Config core/settings.cpp:operator():77: Camera_InnerName: blank
[ 0.000208] Config core/settings.cpp:operator():77: Camera_InnerConfig:
[ 0.000208] Config core/settings.cpp:operator():77: Camera_InnerFlip: 0
[ 0.000209] Config core/settings.cpp:operator():77: Camera_OuterLeftName: blank
[ 0.000210] Config core/settings.cpp:operator():77: Camera_OuterLeftConfig:
[ 0.000211] Config core/settings.cpp:operator():77: Camera_OuterLeftFlip: 0
[ 0.000212] Config core/settings.cpp:operator():77: DataStorage_UseVirtualSd: true
[ 0.000213] Config core/settings.cpp:operator():77: DataStorage_SdmcDir: C:\Users\johna\AppData\Roaming/Citra/sdmc/
[ 0.000214] Config core/settings.cpp:operator():77: DataStorage_NandDir: C:\Users\johna\AppData\Roaming/Citra/nand/
[ 0.000215] Config core/settings.cpp:operator():77: System_IsNew3ds: true
[ 0.000216] Config core/settings.cpp:operator():77: System_RegionValue: -1
[ 0.000217] Config core/settings.cpp:operator():77: Debugging_UseGdbstub: false
[ 0.000217] Config core/settings.cpp:operator():77: Debugging_GdbstubPort: 24689
[ 0.222217] Input input_common/udp/client.cpp:StartCommunication:207: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.704693] Frontend citra_qt/main.cpp:GMainWindow:196: Citra Version: Nightly 1757 | HEAD-ac98458
[ 0.704705] Frontend citra_qt/main.cpp:GMainWindow:212: Host CPU: Intel(R) Core™ i5-7300U CPU @ 2.60GHz | AVX2 | FMA
[ 0.704736] Frontend citra_qt/main.cpp:GMainWindow:214: Host OS: Windows 10 (10.0)
[ 0.756479] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 0.756512] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 2.095831] Frontend citra_qt/main.cpp:CheckForUpdates:838: Update check started
[ 3.181540] Frontend citra_qt/main.cpp:OnUpdateFound:851: No updates found
[ 9.031815] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 9.032478] Service.FS core/file_sys/ncch_container.cpp:OpenFile:130: Failed to open C:\Users\johna\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/000a0500/content/00000000.app
[ 9.033176] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 9.033231] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 12.730091] Frontend citra_qt/main.cpp:OnGameListOpenFolder:1380: Opening Dumped Textures path for data_id=00040000000a0500
[ 19.291006] Frontend citra_qt/main.cpp:BootGame:1030: Citra starting…
[ 19.425417] Service.FS core/file_sys/ncch_container.cpp:Load:242: Secure1 KeyX missing
[ 19.425432] Service.FS core/file_sys/ncch_container.cpp:Load:342: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 19.505584] Audio.DSP audio_core/hle/wmf_decoder.cpp:Impl:67: Media Foundation activated
[ 19.507718] Audio.DSP audio_core/hle/wmf_decoder_utils.cpp:MFDecoderInit:50: Windows(R) Media Foundation found 1 suitable decoder(s)
[ 19.734261] Audio.Sink audio_core/cubeb_sink.cpp:StateCallback:137: Cubeb Audio Stream Started
[ 19.734299] RPC_Server core/rpc/rpc_server.cpp:RPCServer:12: Starting RPC server …
[ 19.734694] RPC_Server core/rpc/rpc_server.cpp:HandleRequestsLoop:113: Request handler started.
[ 19.734785] RPC_Server core/rpc/rpc_server.cpp:RPCServer:16: RPC started.
[ 19.738934] Service.HTTP core/hle/service/http_c.cpp:DecryptClCertA:806: ClCertA file missing
[ 19.825474] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1261: GL_VERSION: 3.3.0 - Build 27.20.100.8682
[ 19.825480] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1262: GL_VENDOR: Intel
[ 19.825482] Render.OpenGL video_core/renderer_opengl/renderer_opengl.cpp:Init:1263: GL_RENDERER: Intel(R) HD Graphics 620
[ 19.848208] Render.OpenGL video_core/renderer_opengl/gl_format_reinterpreter.cpp:FormatReinterpreterOpenGL:382: Using pbo for D24S8 to RGBA8 reinterpretation
[ 19.866432] Loader core/loader/ncch.cpp:Load:192: Program ID: 00040000000A0500
[ 19.866539] Service.FS core/file_sys/ncch_container.cpp:OpenFile:130: Failed to open C:\Users\johna\AppData\Roaming/Citra/sdmc/Nintendo 3DS/00000000000000000000000000000000/00000000000000000000000000000000/title/0004000e/000a0500/content/00000000.app
[ 19.911326] Loader core/hle/kernel/process.cpp:ParseKernelCaps:141: ExHeader kernel version: 2.32
[ 19.912924] Service.FS core/file_sys/ncch_container.cpp:LoadSectionExeFS:505: Attempting to load logo from the ExeFS
[ 19.913923] Service.CFG core/hle/service/cfg/cfg.cpp:SetPreferredRegionCodes:656: Preferred region code set to 1
[ 19.933992] Render.OpenGL video_core/renderer_opengl/gl_shader_disk_cache.cpp:LoadTransferable:117: No transferable shader cache found for game with title id=00040000000A0500
[ 20.159157] Service.SRV core/hle/service/sm/srv.cpp:RegisterClient:63: (STUBBED) called. Caller PID=11
[ 20.186368] Service.SRV core/hle/service/sm/srv.cpp:EnableNotification:85: (STUBBED) called
[ 20.189095] Service.APT core/hle/service/apt/apt.cpp:GetLockHandle:317: (STUBBED) called applet_attributes=0X00000000
[ 20.195214] Service.NDM core/hle/service/ndm/ndm_u.cpp:OverrideDefaultDaemons:186: (STUBBED) bit_mask=0x0000000F
[ 20.196229] Service.NDM core/hle/service/ndm/ndm_u.cpp:SuspendDaemons:74: (STUBBED) bit_mask=0x00000006
[ 20.197226] Service.APT core/hle/service/apt/apt.cpp:NotifyToWait:296: (STUBBED) app_id=768
[ 20.201309] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:590: (STUBBED) called command=0X00000007, input_size=0X00000004, output_size=0X00000001
[ 20.201723] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:590: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 20.202346] Service.APT core/hle/service/apt/apt.cpp:SetAppCpuTimeLimit:607: (STUBBED) called, cpu_percent=30, value=1
[ 20.207332] Service.APT core/hle/service/apt/apt.cpp:AppletUtility:590: (STUBBED) called command=0X00000004, input_size=0X00000001, output_size=0X00000001
[ 20.209590] Service.FS core/hle/service/fs/fs_user.cpp:InitializeWithSdkVersion:600: (STUBBED) called, version: 0x030300C8
[ 20.214685] Service.FS ./core/file_sys/archive_backend.h:GetOpenDelayNs:193: Delay generator was not initalized. Using default
[ 20.214692] Service.FS core/file_sys/archive_selfncch.cpp:OpenRomFS:193: Unable to read RomFS
[ 20.214698] Service.FS core/hle/service/fs/fs_user.cpp:OpenFileDirectly:128: failed to get a handle for file [Binary: 000000000000000000000000] mode=1 attributes=0
[ 20.216388] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:169: Fatal error
[ 20.216393] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:171: Fatal error type: Generic
[ 20.216394] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:149: PID: 0x0000000B
[ 20.216395] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:150: REV: 0x00000000_0x0000B11B
[ 20.216396] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:152: TID: 0x00000000_0x00000000
[ 20.216396] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:154: AID: 0x00000000_0x00000000
[ 20.216397] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:156: ADR: 0x001048F4
[ 20.216398] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:159: RSL: 0xC8804464
[ 20.216398] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:160: Level: 25
[ 20.216399] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:161: Summary: 4
[ 20.216399] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:162: Module: 17
[ 20.216400] Service.ERR core/hle/service/err_f.cpp:LogGenericInfo:163: Desc: 100
[ 20.216452] Service.ERR core/hle/service/err_f.cpp:ThrowFatalError:182: Datetime: 2022/03/20 17:55:36

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 1757   HEAD-ac98458
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) HD Graphics 620
GPU Driver Version                           27.20.100.8682
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.