Can't add a game

Whenever I try to add a game it freezes and will stay like that until I close it. I’ve let it run for HOURS and it was still frozen when I came back. I’ve tried to add many games, and ALL have the same result. I’ve uninstalled and reinstalled it, I’ve looked it up and tried to find a video on how to fix it and couldn’t, I’ve tried everything I could find and nothing’s helped. Please help me, if I don’t play these games I won’t know what people are talking about and if I don’t know that… goodbye popularity.

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Turn off Antivirus and see if it works.

it won’t let me, it’s frozen. The only buttons I can click are minimize and close

how do I do that? I SUCK at doing stuff with a computer. The only thing I’m good at on a computer is PLAYING MINECRAFT.

@Incineroar12344 can i get your pc specs???

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umm sure, lemme go get the paper I wrote them down on

it’s a Windows 10 I’ve had for a month. The specs are:
The processor is a AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
I have 12 GB of ram but my computer says only 9.92 GB is left
And the system type is a 64-bit operating system and a x64 based processor

can you tell me graphics card ram…

um, ok lemme just google how to check that :sweat_smile:

:smile: :smile: :smile: :smile: :smile: :smile:

ignore the emojis, it wouldn’t let me reply until the post was at least twenty characters long.

How to close Windows Security.
1 Open Start .
2 Search for Windows Security and click the top result to open the app.
3 Click on Virus & threat protection .
4 Under the “Virus & threat protection settings” section, click the Manage settings option.

Or if you have other Antivirus give me the name for example “Avast”.

ok, gimme a sec, and thx for the help btw

Your antivirus sometimes blocks yuzu… Thus why you need to stop your antivirus sometimes…

ohhh, and I did it!!

Let’s see if that fixed it
Edit: nope it still is at “not responding”
(I reached the max replies someone can have on their first day, :unamused:)
Edit: I’ll do both
Edit: didn’t work so I made a new topic called “Can’t add a game (Continued)”

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Restart your PC and try again.

Check for gpu driver updates and update it if any…