Can't download log file.Pokemon Alpha SapphirePokemon Alpha Sapphire

Problem :
can’t load log file.Pokemon Alpha SapphirePokemon Alpha Sapphire

ІI’ll build it DESKTABLE-NFNDDM1
Processor Intel(R) Core™ i7-3632QM Processor 2.20 GHz 2.20 GHz
RAM 8.00 GB (available for Wiki: 7.89 GB)
video card: NVIDIA GeForce 710M
Additional ID 844FE008-071D-40AE-B624-3E4ACDE73309
Product code 00330-80000-00000-AA144
System type 64-bit operating system, x64 processor
Diagnostic Log
Uploading: citra_log.txt…

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

citra_log.txt (13.5 KB)

System Information for Support

Client Version                               Nightly 1757   HEAD-ac98458
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz | AVX
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            GeForce 710M/PCIe/SSE2
GPU Driver Version                           391.35
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

citra_log.txt (85.8 KB)
i only have black screen

System Information for Support

Client Version                               Nightly 1795   HEAD-1759e2a
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 620
GPU Driver Version                           27.20.100.8681
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [ ]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Answered in Pokemon Omega Ruby crashes at some specific points - #11 by SleepingSnake
Please don’t create posts across multiple topics for the same issue. We’re not going to help you any faster, you’re just making things harder to keep track of.