Can't go online

Issue:
cannot go online ingame
System Information

  • Operating System: windows 10
  • CPU: ryzen 3 2200 G
  • GPU: geforce gtx 1050ti
  • Citra Version (found in title bar): 1382
  • Game: pokemon glowing garnet
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (218.8 KB)

System Information for Support

Client Version                                Canary 1382 HEAD-ae96bdd
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce GTX 1050 Ti/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Your post has already been answered, please search the forums or refer to our Frequently Asked Questions. Please reference the section on Networking Support. Connections to Nintendo Servers is not possible.

Besides what @Eloeri said above you really shouldn’t try to go online with a hacked game. That’s like asking Nintendo for a ban directly.
Local multiplayer, which Citra supports, is fine though.