Cant launch games at all

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.
any game I try to play doesnt work and runs at 0% speed and 0 FPS

System Information

  • Operating System: Device name DESKTOP-S2KET6T
    Processor AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz
    Installed RAM 8.00 GB (7.39 GB usable)
    Device ID 1F7D7439-B090-4774-89FA-8CEB8A4BB2CA
    Product ID 00326-10000-00000-AA271
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen and touch support with 10 touch points

  • CPU:

  • GPU:

  • Citra Version Citra Nightly 1904 (found in title bar):

  • Game: Mario and Luigi Dream Team

  • Screenshot of Issue (include the full Citra window including titlebar):
    image

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
citra_log.txt (4.0 KB)

2

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
3

citra_log.txt (14.6 KB)

4

Go to Emulation>Configuration>General and select Reset All Settings. If the issue persists, upload a new log file.