Can't load save file after update

Issue:
Enter a description of your issue here, in full detail.
I’ve just updated citra its newest version today and I can’t load the file I saved last night, saying that the array was too short. I’m no computer wiz so I have no idea what it meant. What can I do to get my save file back?

System Information

  • Operating System: Windows 10
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra Canary 1682 (was Citra Canary 1642)
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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citra_log.txt (93.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1682 HEAD-e0acd5a
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4549
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Canary 1682 HEAD-e0acd5a
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4400
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4549
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Read this thread: "Array Size too short" on load

Canary & Nightly share same save & settings so once you fix it you can go back to Canary.

On a side note:

GPU Driver Version: Build 20.19.15.4549

These drivers are outdated, you need to update.

Download win64_15.40.45.5126.zip from https://downloadcenter.intel.com/download/29474/Intel-Graphics-Driver-for-Windows-15-40-?product=81016
direct link: https://downloadmirror.intel.com/29474/a08/win64_15.40.45.5126.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Also do this:

  1. File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder
  3. Emulation->Configure... then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

System Information for Support

Client Version                                Nightly 1599 HEAD-b94f21e
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.4358
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

citra_log.txt (4.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.