Can't open my Pokemon ultra sun in citra

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Windows 10
  • CPU: Ryzen 5 2400g
  • GPU: AMD Radeon RX Vega 11
  • Citra Version: Citra Nightly 1628
  • Game: Pokemon Ultra sun

Captura de pantalla (723)
Captura de pantalla (723)1366×768 24.7 KB

Diagnostic Log
citra_log.txt (28.1 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1628   HEAD-1c8461f
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 2400G with Radeon Vega Graphics
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon(TM) RX Vega 11 Graphics
GPU Driver Version                           23.8.1.230810
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Your GPU hardware only supports OpenGL version 3.3.0. Citra requires OpenGL 4.3.0 and above. https://citra-emu.org/wiki/faq/
3

You are running an old Citra version, please update.

I think the bot is wrong regarding OpenGL, you can ignore it.

4

The new versions of Citra don’t open, I don’t know why, I also look for the log and it’s blank.

5

When I try to open it it instantly closes, without an error box or anything.

6

Please upload a log file using the latest Citra build then.