Can't open Omega Ruby, RAM issue?

#1

Issue:
Can’t open Omega Ruby for some reason in my newly installed Windows, NVidia Drivers and Intel ones are already up to date, worth to mention I upgraded my RAM memory adding another 8gb to the second slot (prior was only using 8GB in single slot). In my previous Windows installation (without the RAM upgrade) I could play the game perfectly.

System Information

  • Operating System: Windows 10 Pro 64bit
  • CPU: Intel i5-7300HQ
  • GPU: NVidia GeForce GTX 1050
  • Citra Version (found in title bar): Citra Nightly
  • Game: Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (8.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

try with ‘Enable Hardware Shader’ enabled.

#4

Same issue, I’ll upload the log with the change, not sure if worth to compare tho.

citra_log.txt (11.2 KB)

#5

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#6

So the only thing that was changed was the addition of RAM? Citra version was the same when it worked?

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#7

Eh… no, I believe I was using a build prior to August 21st.

Not sure if there’s a way to “downgrade” to prior builds

#8

You can find old builds here. just look at the dates and find on which version the game still works. just extract manually on a separated folder for testing.

1 Like
#9

Tested with #905 which is the last I updated on, same issue…

Here’s the log.
citra_log.txt (8.4 KB)

#10

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#11

Try with only 1 8gb ram

#12

I would like not to open the laptop just to test this, because as I said it was this way before I added another 8gb (which is now a dual channel RAM) and it worked perfectly.

#13

Find the exact Nightly build that started this issue.

#14

I first encountered the issue with this nightly build.

Tried to replicate in my last used pre-RAM upgrade, same issue.

I’m sorry if there’s unclear information, my explanation skills are really low.

#15

I’m not sure how those changes could have caused Omega Ruby to not work. Does this affect other games?

#16

It’s not the changes, but I guess how Citra manages dual channel RAM memory?

Tested with Pokémon Y (I don’t have other cias to install really)
citra_log.txt (10.5 KB)

Just tried with a 3ds file instead of installing the cia, same issue.
citra_log.txt (8.4 KB)

#17

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#18

Because the logs usually get stuck at these lines

HW.Memory core/memory.cpp:GetPhysicalPointer:292: MMIO mappings are not supported yet. phys_addr=0x10B00000
HW.GPU core/hw/gpu.cpp:MemoryFill:87: invalid end address 0X10B00000

#19

Ok, after a lot of trying, figured out that Discord had the overlay on by default for Citra, so that was the cause, by turning the overlay off for Citra, everything went good.

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