Cant open Pokemon Moon and Ultra Moon

Issue:
Whenever I start Pokemon Moon or Pokemon Ultra Moon it just opens to a window asking me to select a language then after that it shows a black screen with the audio playing. I tried it on both Canary and Nightly but the same thing happens. I also tried with the Hardware shader and without it.

System Information

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

Client Version                                Canary 1389 HEAD-f14d36d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Disable hardware shaders and try again

It didnt do anything :<<<