Can't open the 'mail menu at all'

Issue:
Enter a description of your issue here, in full detail.

System Information

  • Operating System: Win 10
  • CPU: AMD A9
  • GPU: AMD Radeon R5
  • Citra Version (found in title bar): nightly 1372
  • Game: Devil Survivor 2 Record Breaker
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (49.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

i don’t mind slowdowns at the cutscene but if i can’t open the mail menu how should i play the game?

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

System Information for Support

OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) R5 Graphics
OpenGL Version                                3.3.1
GPU Driver Version                            22.19.180.1536
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
System Region                                 [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • CPU JIT should be enabled for the best performance. Please enable this option.