Can't play Animal Crossing NL WA ONLINE

Issue
When I try to play online Animal Crossing New Leaf Welcome Amiibo with my gf, her Citra leaves the Room where We are playing, so, she can’t came to my Town and if I try to visit her, The Monkey always says that the conection was interrumpted. We have tried everything, change the emulator version, I gave her my log, and proof many different configuration with her Internet, but anything worked… If u can Help us, we Will so grateful with you.
She tried with Last version of the emulator (1640) and with my one (1606), this work for me and I can play with another People, but not with her.

System Information

  • Operating System: W10
  • CPU: RADEON VEGA GRAPHICS
  • GPU: RYZEN 3
  • Citra Version (found in title bar): 1606 AND 1640
  • Game: Animal Crossing New Leaf
  • Screenshot of Issue (include the full Citra window including titlebar):


Her log:
[ 0.010980] Config core/settings.cpp:LogSettings:79: Citra Configuration:
[ 0.011007] Config core/settings.cpp:LogSetting:75: Core_UseCpuJit: true
[ 0.011009] Config core/settings.cpp:LogSetting:75: Renderer_UseGLES: false
[ 0.011011] Config core/settings.cpp:LogSetting:75: Renderer_UseHwRenderer: true
[ 0.011012] Config core/settings.cpp:LogSetting:75: Renderer_UseHwShader: true
[ 0.011014] Config core/settings.cpp:LogSetting:75: Renderer_ShadersAccurateMul: false
[ 0.011015] Config core/settings.cpp:LogSetting:75: Renderer_UseShaderJit: true
[ 0.011021] Config core/settings.cpp:LogSetting:75: Renderer_UseResolutionFactor: 1
[ 0.011022] Config core/settings.cpp:LogSetting:75: Renderer_UseFrameLimit: true
[ 0.011024] Config core/settings.cpp:LogSetting:75: Renderer_FrameLimit: 100
[ 0.011025] Config core/settings.cpp:LogSetting:75: Renderer_PostProcessingShader: none (builtin)
[ 0.011027] Config core/settings.cpp:LogSetting:75: Renderer_FilterMode: true
[ 0.011028] Config core/settings.cpp:LogSetting:75: Renderer_TextureFilterFactor: 1
[ 0.011029] Config core/settings.cpp:LogSetting:75: Renderer_TextureFilterName: none
[ 0.011031] Config core/settings.cpp:LogSetting:75: Stereoscopy_Render3d: 0
[ 0.011032] Config core/settings.cpp:LogSetting:75: Stereoscopy_Factor3d: 0
[ 0.011033] Config core/settings.cpp:LogSetting:75: Layout_LayoutOption: 3
[ 0.011034] Config core/settings.cpp:LogSetting:75: Layout_SwapScreen: false
[ 0.011036] Config core/settings.cpp:LogSetting:75: Layout_UprightScreen: false
[ 0.011075] Config core/settings.cpp:LogSetting:75: Utility_DumpTextures: false
[ 0.011076] Config core/settings.cpp:LogSetting:75: Utility_CustomTextures: false
[ 0.011078] Config core/settings.cpp:LogSetting:75: Utility_UseDiskShaderCache: true
[ 0.011079] Config core/settings.cpp:LogSetting:75: Audio_EnableDspLle: false
[ 0.011081] Config core/settings.cpp:LogSetting:75: Audio_EnableDspLleMultithread: false
[ 0.011082] Config core/settings.cpp:LogSetting:75: Audio_OutputEngine: auto
[ 0.011083] Config core/settings.cpp:LogSetting:75: Audio_EnableAudioStretching: true
[ 0.011089] Config core/settings.cpp:LogSetting:75: Audio_OutputDevice: auto
[ 0.011090] Config core/settings.cpp:LogSetting:75: Audio_InputDeviceType: 0
[ 0.011091] Config core/settings.cpp:LogSetting:75: Audio_InputDevice: Default
[ 0.011092] Config core/settings.cpp:LogSetting:75: Camera_OuterRightName: blank
[ 0.011094] Config core/settings.cpp:LogSetting:75: Camera_OuterRightConfig:
[ 0.011095] Config core/settings.cpp:LogSetting:75: Camera_OuterRightFlip: 0
[ 0.011096] Config core/settings.cpp:LogSetting:75: Camera_InnerName: blank
[ 0.011097] Config core/settings.cpp:LogSetting:75: Camera_InnerConfig:
[ 0.011099] Config core/settings.cpp:LogSetting:75: Camera_InnerFlip: 0
[ 0.011100] Config core/settings.cpp:LogSetting:75: Camera_OuterLeftName: blank
[ 0.011101] Config core/settings.cpp:LogSetting:75: Camera_OuterLeftConfig:
[ 0.011102] Config core/settings.cpp:LogSetting:75: Camera_OuterLeftFlip: 0
[ 0.011104] Config core/settings.cpp:LogSetting:75: DataStorage_UseVirtualSd: true
[ 0.011105] Config core/settings.cpp:LogSetting:75: System_IsNew3ds: false
[ 0.011110] Config core/settings.cpp:LogSetting:75: System_RegionValue: -1
[ 0.011112] Config core/settings.cpp:LogSetting:75: Debugging_UseGdbstub: false
[ 0.011113] Config core/settings.cpp:LogSetting:75: Debugging_GdbstubPort: 24689
[ 0.270370] Input input_common/udp/client.cpp:StartCommunication:198: Starting communication with UDP input server on 127.0.0.1:26760
[ 1.645235] Frontend citra_qt/main.cpp:GMainWindow:182: Citra Version: Canary 1606 | HEAD-330ca63
[ 1.645277] Frontend citra_qt/main.cpp:GMainWindow:184: Host CPU: AMD Ryzen 3 3200U with Radeon Vega Mobile Gfx
[ 1.645346] Frontend citra_qt/main.cpp:GMainWindow:186: Host OS: Windows 10 (10.0)
[ 1.706181] Frontend citra_qt/main.cpp:CheckForUpdates:740: Unable to start check for updates
[ 1.874688] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.874704] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 1.874708] Service.FS core/file_sys/ncch_container.cpp:Load:336: Failed to decrypt
[ 1.874741] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.874743] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 1.874751] Service.FS core/file_sys/ncch_container.cpp:Load:336: Failed to decrypt
[ 1.875195] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 1.875202] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing
[ 1.875211] Service.FS core/file_sys/ncch_container.cpp:Load:336: Failed to decrypt
[ 1.878959] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 2.012056] Service.FS core/file_sys/ncch_container.cpp:Load:231: Secure1 KeyX missing
[ 2.012066] Service.FS core/file_sys/ncch_container.cpp:Load:245: Secure2 KeyX missing

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

citra_log.txt (5.5 KB)

System Information for Support

Client Version                                Canary 1606 HEAD-330ca63
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

And now… what suposes Should I do?

citra_log.txt (152.6 KB)

System Information for Support

Client Version                                Nightly 1465 HEAD-23921e3
OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) Vega 3 Graphics
OpenGL Version                                3.3.1
GPU Driver Version                            25.20.14146.3004
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Can both of you test these two builds and see if one of them works but not the other?
https://github.com/citra-emu/citra-canary/releases/tag/canary-1628
https://github.com/citra-emu/citra-canary/releases/tag/canary-1629

1 Like

Well try in some hours! Thx bron!