Cant Play because there's a problem while running the video core

#1

Issue:
when I try to open super mario 3D land, it says " Citra has encountered an error while running the video core"

what do I have to do to fix it?

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

hi i have the same problem of libra there is my log file citra_log.txt (1.3 KB)

#4

I found some issues in that log that need resolving:

  • You are running default Windows drivers for your GPU. You need to install the proper drivers for your graphics card from the manufacturer’s website.
#5

where i found the manufacturer´s website

#6

You can find out your GPU with: start/windows --> device manager --> display adapters
Also look for the CPU under --> Processors and tell us if necessary.

Then simply google the drivers for your GPU model.

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