Cant play citra all of a sudden?

Citra Support
#1

citra was working perfectly fine before. I was able to play games on it anytime. I lost my device for a few months though. Now that I’ve gotten it again, it says this every time
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System Information

  • Operating System: Windows 10 pro 64 bit
  • CPU: Intel(R) Core™ i7-3520M CPU @2.90GHz
  • GPU: Intel(R) HD Graphics 4000
  • Citra Version (found in title bar): citra nightly 1787
  • Game: Any pokemon game (Also tried using cias)
  • Screenshot of Issue (include the full Citra window including titlebar):

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image1366×571 53.8 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
Logs dont show anything since i can’t even play a game

#2

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

#3

Citra updated its requirements recently, hence the issue. You’ll need to use an older Citra version until you upgrade your hardware: Release nightly-1782 · citra-emu/citra-nightly · GitHub
Download citra-windows-mingw-20220901-d380980.7z , extract the file and open citra-qt(.exe)

For your hardware, you’d want to also disable V-Sync in Emulation>Configuration>Graphics>Advanced Tab to prevent random crashing and freezing from occurring.