Can't play Pokemon shield

When I try to start pokemon shield, it gets stuck at a white screen with 30 fps and 100% speed. It launches perfectly but nothing comes up after the white screen. Not even sound. There is no problem with Let’s Go pikachu.
yuzu_log.txt (1.7 MB)
Please help

edit:The white screen continues, but sound plays. The prompt for entering my name popped up,and from that point all audio is continued, but the visual is still white

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Zip it, it will go down to 1MB.

1 Like

how to fix yuzu has encountered an while running video coreyuzu_log.txt (3.4 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your log is before starting the game. Run the game, close yuzu, send the log, don’t open yuzu again before sending the log or it gets overwritten.

Your CPU is too old for yuzu, its integrated GPU doesn’t meet the minimum requirements.

Can you help me? I tried to use Yuzu for the first time today and when i was launching pokemon sword/shield it said “Launching” and after like 4 seconds it closed with no messages, here’s my Log, if u can help me i would appreciate it

yuzu_log.txt (31.6 KB)

System Information for Support

Client Version                                yuzu 289             . HEAD-mainline-636-2306-gb23aaeceb
Operating System                              Windows 7 SP 1 (6.1)
CPU                                           Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Graphics API                                  OpenGL 4.5.0
Graphics Renderer                             GeForce GTX 960M/PCIe/SSE2
GPU Driver Version                            369.09
Docked Mode                                   [ ]
Use Async GPU                                 [x]
BCAT Backend                                  none
GPU Emulation Accuracy Level                  Normal

Here’s some issues I found with your log that might help.

Update your GPU driver, it’s ancient.